3. HOW AGLOW COLLECT YOUR PERSONAL DATA

AGLOW use different methods to collect data from and about you including through: Directly. You may give AGLOW your Identity, Contact and Financial Data by filling in forms or by corresponding with AGLOW by post, phone, email or otherwise. This includes personal data you provide when you:

• Purchase AGLOW products or services;
• Create an account on this site;
• Subscribe to AGLOW email newsletter service;
• Request marketing to be sent to you.
  
  

4. HOW AGLOW USE YOUR PERSONAL DATA

AGLOW will only use your personal data when the law allows AGLOW to. Most commonly, AGLOW will use your personal data in the following circumstances:

Performance of Contract.

This means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract, for example purchasing goods.

Legitimate Interest.

This means the interest of AGLOW business in conducting and managing AGLOW business to enable AGLOW to give you the best service/product and the most secure experience. AGLOW make sure to consider and balance any potential impact on you (both positive and negative) and your rights before AGLOW process your personal data for AGLOW legitimate interests. AGLOW do not use your personal data for activities where AGLOW interests are overridden by the impact on you (unless AGLOW have your consent or are otherwise required or permitted to by law). You can obtain further information about how AGLOW assess AGLOW legitimate interests against any potential impact on you in respect of specific activities by contacting AGLOW via email on hello@aglowskins.com.

Comply with a legal or regulatory obligation.

This means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that AGLOW are subject to. Generally, AGLOW do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by selecting unsubscribe on any newsletter, or contacting AGLOW via email hello@aglowskins.com

Marketing.

AGLOW strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

AGLOW have established the following personal data control mechanisms. You can choose to subscribe or unsubscribe to AGLOW marketing emails at any time.

Promotional offers from AGLOW.

AGLOW may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what AGLOW think you may want or need, or what may be of interest to you. This is how AGLOW decide which products, services and offers may be relevant for you.

You will only receive marketing communications from AGLOW if you have requested information from AGLOW or purchased goods or services from AGLOW if you specifically opted in and provided AGLOW with your details.

Third-party marketing.

AGLOW will not share your personal data with any company outside of the COMPANY for marketing purposes.

Opting out.

You can ask AGLOW to stop sending you marketing messages at any time. By following the opt-out links on any marketing message sent to you or by emailing hello@aglowskins.com at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to AGLOW as a result of a product/service purchase, product or service experience or other transactions.

Change of purpose.

AGLOW will only use your personal data for the purposes for which AGLOW collected it, unless AGLOW reasonably consider that AGLOW need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact AGLOW data representative via email hello@aglowskins.com.

If AGLOW need to use your personal data for an unrelated purpose, AGLOW will notify you and AGLOW will explain the legal basis which allows us to do so.

Please note that AGLOW may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. WHO AGLOW SHARE YOUR PERSONAL DATA WITH

AGLOW may have to share your personal data with the parties set out below.

• Internal Third Parties.
• External Third Parties Service, for example

– Providers acting as processors based within and outside of the EEA who provide it and system administration services. Professional advisers acting as processors or joint controller including lawyers, bankers, auditors and insurers based globally who provide consultancy, banking, legal, insurance and accounting services.

– Third parties to whom AGLOW may choose to sell, transfer, or merge parts of AGLOW business or AGLOW assets. Alternatively, AGLOW may seek to acquire other businesses or merge with them. If a change happens to AGLOW business, then the new owners may use your personal data in the same way as set out in this privacy notice.

AGLOW require all third parties to respect the security of your personal data and to treat it in accordance with the law. AGLOW do not allow AGLOW third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with AGLOW instructions.

6. DATA SECURITY

AGLOW have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, AGLOW limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on AGLOW instructions and they are subject to a duty of confidentiality.

AGLOW have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where AGLOW are legally required to do so.

7. DATA RETENTION

AGLOW will only retain your personal data for as long as necessary to fulfil the purposes AGLOW collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In some circumstances AGLOW may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case AGLOW may use this information indefinitely without further notice to you.

8. CHANGES TO THIS NOTICE AND YOUR DUTY TO INFORM AGLOW OF CHANGES

Please keep AGLOW informed if your personal data changes during your relationship with AGLOW. It is important that the personal data AGLOW hold about you is accurate and current.

9. QUERIES, REQUESTS OR CONCERNS

To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and AGLOW, please in the first instance contact AGLOW data representative on hello@aglowskins.com.

CUSTOMER SERVICE

AGLOW offers this site, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these T & C carefully before accessing or using this site. By accessing or using any part of the site, you agree to be bound by these T & C. If you do not agree to all the T & C of this agreement, then you may wish not to access the site or use any of AGLOW services. If these T & C are considered an offer, acceptance is expressly limited to these T & C.

Any new features or tools which are added to the current store shall also be subject to the T & C. You can review the most current version of the T & C at any time on this page. AGLOW reserve the right to update, change or replace any part of these T & C by posting updates and/ or changes to this site without notice to you from time to time. It is your responsibility to check this page periodically for changes. Your continued use of or access to this site following the posting of any changes constitutes acceptance of those changes. Any such amendment shall be effective once the revised terms have been posted on the site.

SHOPPING WITH AGLOW

Products and Services.

Availability Reference to any products or services in this site does not constitute an offer to sell or supply that products or services and does not mean that the products or services are available or that the name and description of any products in your local shop will be the same as that included on the site.

Product Orders.

Prices and availability of AGLOW’s products and services listed in this site are subject to change without notice. The listing, description of, or reference to, a product or service on the site does not imply that the product or service is presently available or that AGLOW endorse that product or service. In the event a product or service is listed at an incorrect price due to a typographical error, or any other reason, AGLOW shall have the right to refuse or cancel any order placed for such product or service at the incorrect price, even if the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, AGLOW shall promptly issue a credit to your credit card account in the amount of the incorrect price.

Backorders (out of stock).

AGLOW cannot guarantee that a product listed as “In stock” will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order, and sold out by the time your order is processed. However, if an item that is marked “In stock” in your shopping cart when you place your order is sold out at the time your order is processed, AGLOW will notify you by e-mail that your order will not be filled.

Order Acceptance.

Your receipt of an electronic or other form of order confirmation does not signify AGLOW acceptance of your order, nor does it constitute confirmation of AGLOW offer to sell. AGLOW reserve the right at any time after receipt of your order to accept or decline your order for any reason or for no reason at all. AGLOW reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any product or service.

Payment.

You are responsible for any payments due for any products or services ordered through your account. If AGLOW do not receive payment from your credit issuer or its agents, you agree to pay all amounts due to AGLOW. You shall also be responsible for any costs of collection of overdue payment.

Sales Tax.

AGLOW prices do not include duties or value-added taxes (VATs). If assessed, these charges are the responsibility of the package recipient, who will be billed by AGLOW courier services upon delivery. AGLOW will also include an invoice on the package stating the price of the items for Customs declaration.

Export and Trade.

You agree not to import, export, re-export, or transfer, directly or indirectly, any part of this site or any site information provided on or pursuant to this site except in full compliance with all Malaysia, local, international, foreign and other applicable laws and regulations.

Ownership of Rights.

All rights, including copyright, in this site are owned by or licensed to AGLOW. Any use of this site or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without AGLOW permission.

You may not modify, distribute or repost anything on this site for any purpose.

Ownership of Materials on the Site.

Certain restricted product information is available on this site only to licensed customers of AGLOW that are registered to receive information via passwords issued by AGLOW and/or its suppliers. This restricted information is considered confidential and proprietary information of AGLOW. If you are a registered customer, AGLOW authorizes you to download, copy, distribute and use the restricted information for yourself or, if applicable, only within the customer organization, and only for the intended purposes authorized by AGLOW. Issuance of a registration password is conditioned on the customer’s use of the information in accordance with the terms of their license, product or service agreement with AGLOW. You shall not transfer your password to unauthorized parties. You will immediately notify AGLOW of any unauthorized use of your password. You are responsible for use of your password. You will not attempt to gain unauthorized access to any Site Information or area within this Site.

Certain information available on this Site is provided by other parties, particularly information about such other parties. You understand that all such information, data, text, photographs, graphics, video, messages, or other materials, are the sole responsibility of the party who originated it and that AGLOW has no responsibility for such content and does not guarantee the accuracy, integrity or quality of such content. In no event is the inclusion of a statement about another party, a reference to such other party or a web-link to another party’s website an endorsement of such other party, their products or their services.

Accuracy of Content.

AGLOW have taken care in the preparation of the content of this site, in particular to ensure that prices quoted are correct at the time of publishing and that all goods are as described by the brands. However, orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this site. AGLOW reserve the right to correct or cancel the order if an error occurs. Any weights, dimensions and capacities given about the goods are estimates only.

Information on ingredients used in products appearing on this site is not intended to be, nor should be interpreted as, advice or recommendation concerning the use of any product or ingredient. If you have questions about your use of a product, please email AGLOW for further information, review the label appearing on the product and/ or consult a physician/ dermatologist.

The state of scientific knowledge of many ingredients discussed on this site is evolving, and AGLOW periodically update the information posted on this site. The information provided on this site is neither designed nor intended to set or depict manufacturing standards concerning products.

AGLOW make no warranties or representations of any kind as to any of the information posted or contained on this site. By using this site and the information herein, you do so at your own risk. The information contained in this site is provided on an “as in” basis.

AGLOW hereby disclaims all warranties, express or implied, including, but not limited to all warranties of merchantability, fitness for a particular purpose, and/ or non-infringement.

AGLOW will not be liable for any damages, whether direct, incidental, consequential or punitive damages, arising out, use of, or inability to use information posted on this site.

This site may contain certain historical & medical & clinical information. All information, necessarily, (current & past) is provided for your reference only. AGLOW reserve the right to modify any contents of this site at any time, but AGLOW have no obligation to update any information on AGLOW site. You agree that it is your responsibility to monitor changes to this site.

External Links.

AGLOW may provide links to other websites from time to time. These links are provided for your convenience. AGLOW do not endorse or take responsibility for the content of those websites, are not responsible for the availability of them, and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.

Damage to Your Computer.

AGLOW take measures to ensure that this site is free from viruses or defects. However, AGLOW cannot guarantee that your use of this site or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use this site. AGLOW will not be liable to any person for any loss or damage which may arises to computer equipment as a result of using this site.

Availability.

All orders are subject to acceptance and availability. If the GOODS you have ordered are not available from stock, AGLOW will contact you by e-mail or phone (if you have given AGLOW details).

Ordering Errors.

You are able to correct errors on your order up to the point on which you click on “submit” during the ordering process. If you should place an order for an incorrect item, please email to hello@aglowskins.com to amend the order. If the order has been despatched you will be liable for cost of delivery.

DELIVERY

You may be required to pay extra for delivery and it might not be possible for AGLOW to deliver to some locations.

AGLOW will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate, AGLOW take no responsibility for non-delivery due to an error on the order addresses.

A signature will be required on receipt of your delivery (on applicable region/countries).

AGLOW cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions (unless this is caused by AGLOW negligence). AGLOW will aim to deliver the goods but delivery times are not guaranteed. If delivery is delayed due to any cause beyond AGLOW reasonable control, the delivery date will be extended by a reasonable period.

You will become the owner of the goods you have ordered when they have been delivered to you. 

Once goods have been delivered to you, they will be held at your own risk and AGLOW will not be liable for their loss or destruction.

Delivery Charges.

Delivery charges vary according to the type of goods ordered and cannot be refunded, unless AGLOW send you an item in error.

Risk and Ownership.

Risk of damage to or loss of the goods passes to you at the time of delivery to you, or if you failed to take delivery at the agreed time, the time when AGLOW tried to deliver. You will only own the goods once they have been successfully delivered and when AGLOW have received cleared payment in full.

Acknowledgement and Acceptance.

You will need to provide AGLOW with your e-mail address and AGLOW will notify you by e-mail as soon as possible to confirm receipt of your order and to confirm details. An acceptance of your order will take place on despatch of the good(s) ordered.

Cancellation Rights.

You will need to notify AGLOW if you wish to cancel your contract in writing. The cost of shipping the item to you if incurred by AGLOW may be deducted from the refund.

If you have received the goods before you cancel your contract then you must send the unused, undamaged goods back to AGLOW contact address at your own cost and risk. If you cancel your order but AGLOW have already processed the goods for delivery, you must NOT unpack the goods when they are received by you and you must send the goods back to AGLOW at AGLOW contact address at your own cost and risk as soon as possible.

Once you have notified AGLOW that you are cancelling your order, any sum debited to AGLOW from your credit card will be re-credited to your account as soon as possible and in any event your order provided that the goods in question are returned by you and received by AGLOW in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, AGLOW will be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

Cancellation by AGLOW.

AGLOW reserve the right to cancel the contract between us if:

1. AGLOW have insufficient stock to deliver the goods you have ordered.
2. AGLOW do not deliver to your area; or
3. One or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by AGLOW from AGLOW suppliers/ collaborators.

If AGLOW do cancel your order, AGLOW will notify you by e-mail and will re-credit to your account any sum deducted by AGLOW from your credit card as soon as possible.

LIABILITIES

If you do not receive goods ordered by you on which you ordered them, AGLOW will have no liability to you unless you notify AGLOW in writing at hello@aglowskins.com of the problem within 60 days of the date on which you ordered the goods (unless this is not reasonably practicable).

If you notify a problem to AGLOW under this condition, AGLOW only obligation will be, at your option:

1. To make good any shortage or non-delivery;
2. To replace or repair any goods that are damaged or defective; or

Both parties shall only be liable under this contract for losses, which are a reasonably foreseeable consequence of the relevant breach of contract.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from this site. Certain national laws may prohibit the importation or exportation of certain goods to you. AGLOW make no representation and accept no liability in respect of the export or import of the goods you purchase. You will be liable for any customs, duty or tax amount on import of goods.

Notwithstanding the foregoing, nothing in these T & C is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not excluded nor in any way to exclude or limit AGLOW liability to you for any death or personal injury resulting from negligence.

NOTICES

Unless otherwise expressly stated in these T & C, all notices from you to AGLOW must be in writing and sent to hello@aglowskins.com and all notices from AGLOW to you will be displayed on this site from time to time.

Modification of the Site and the Services.

AGLOW reserve the right, for any reason, in AGLOW sole discretion, to terminate, change, suspend or discontinue any aspect of the site, including, but not limited to, content, features or hours of availability. AGLOW may also impose limits on certain features of the site or restrict your access to part or the entire site without notice or penalty. AGLOW may suspend or terminate your account or your use of the site at any time, for any reason or for no reason at all.

Changes to Legal Notices.

AGLOW reserve the right to change these T & C from time to time and you should look through them as often as possible.

Law, Jurisdiction and Language.

All contracts are concluded in English.

Invalidity.

If any part of these T & C is unenforceable (including any provision in which AGLOW exclude AGLOW liability to you) the enforceability of any other parts of these conditions will not be affected.

Privacy.

You acknowledge and agree to be bound by the terms of AGLOW privacy policy.

Third Party Rights.

Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.

Optional Tools.

AGLOW may provide you with access to third-party tools over which AGLOW neither monitor nor have any control nor input.

You acknowledge and agree that AGLOW provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind and without any endorsement. AGLOW shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

AGLOW may also, in the future, offer new services and/ or features through the site (including, the release of new tools and resources). Such new features and/ or services shall also be subject to these T & C.

User Comments, Feedback and other Submissions.

If, at AGLOW request, you send certain specific submissions (for example contest entries) or without a request from AGLOW you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by postal mail, or otherwise (collectively, ‘comments’), you agree that AGLOW may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to AGLOW. AGLOW are and shall be under no obligation

1. To maintain any comments in confidence;
2. To pay compensation for any comments; or
3. To respond to any comments.

AGLOW may but have no obligation to, monitor, edit, or remove content that AGLOW determine in AGLOW sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property of these T & C.

You agree that your comments will not violate any rights of any third-party, including copyrights, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead AGLOW or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. AGLOW take no responsibility and assume no liability for any comments posted by you or any third-party.

Prohibited Uses.

In addition to other prohibitions as set forth in the T & C, you are prohibited from using the site or its content:

1. For any unlawful purpose;
2. To solicit others to perform or participate in any unlawful acts;
3. To violate any international, or local regulations, rules, laws, or local ordinances;
4. To infringe upon or violate AGLOW intellectual property rights or the intellectual property rights of others;
5. To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
6. To submit false or misleading information;
7. To upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other website, or the Internet;
8. To collect or track the personal information of others;
9. To spam, phish, pharm, pretext, spider, crawl, or scrape;
10. For any obscene or immoral purpose; or
11. To interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet

AGLOW reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

Severability.

If any provision of these Conditions of Use is found to be unlawful or unenforceable in any respect, the court shall reform such provision so as to render it enforceable (or, if it is not possible to reform such provision so as to make it enforceable, then delete such provision). As so reformed or modified, the court shall fully enforce these Conditions of User.

Disclaimer of Warranties and Limitations of Liability.

AGLOW do not guarantee, represent or warrant that your use of AGLOW Service will be uninterrupted, timely, secure or error-free.

AGLOW do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

You agree that from time to time AGLOW may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by AGLOW) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall AGLOW nor any of its affiliates or suppliers or its or their directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claims, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

Because some international jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, AGLOW liability shall be limited to the maximum extent permitted by law.

Indemnification.

You agree to indemnify, defend and hold harmless AGLOW and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claims or demand, including reasonable attorneys’ fees, made by third-party due to or arising out of your breach of these.

T & C or the documents they incorporate by reference, or your violation of any law or the rights of the third-party.

Termination.

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These T & C are effective unless and until terminated by either you or AGLOW. You may terminate these T & C at any time by notifying AGLOW that you no longer wish to use AGLOW Services, or when you cease using this site.

If in AGLOW sole judgment you fail, or AGLOW suspect that you have failed, to comply with any terms or provisions of these T & C, AGLOW also may terminate this agreement at any time without notice the date of termination; and/ or accordingly may deny you access to AGLOW Services (or any part thereof).

Contact Information.

Questions about the T & C should be sent to AGLOW at hello@aglowskins.com. However, AGLOW would advise you to read through this site to understand it before asking AGLOW.